What information will we collect?
Information you provide. We may collect and store any personal information you enter on our website or provide to us in our call center. This includes identifying information, such as your name, address, e-mail address, and telephone number and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.
How your information is used?
The primary goal in collecting personal information is to provide you, the user, with a customized vacation experience with respect to customer service. In general we will use your information to:
- Confirm your resort vacation reservation
- Deliver the products and services that you have requested
- Manage your account and provide you with customer support
- Communicate with you by e-mail, postal mail, telephone and / or mobile devices about products or services that may be of interest to you either from us or other third parties
- Enforce our terms and conditions
- Manage our business
- We may use financial information or payment method to process payment for any purchases made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
WE will not disclose any of your personally identifiable information except when WE have your permission or under special circumstances, such as when WE believe in good faith that the law requires it. WE are the sole owners of the information collected on this site. WE only have access to collect information that you voluntarily give us via our websites, email or other direct contact from you. WE will not sell or rent this information to any third party source. WE take all precautions to protect your information. When you submit sensitive information via any of our websites, your information is protected both online and offline.